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Loyal3: Twist a Concept & Trademark It

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Tenacious
User Rank
Platinum
Re: no sense at all
Tenacious   7/1/2011 10:25:52 PM
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Smart, but in my estimation, somewhat shady.

erierunner
User Rank
Iron
Re: Customer Value Added: Reward or Risk?
erierunner   6/30/2011 4:16:07 PM
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You're exactly right, it's not about raising capital, it's all about brand loyalty.  If someone owns $10 in a company, they are buying the product over another and also encouraging friends to do the same.  Brilliant in my opinion.  Pay the company to advertise for them. 

erierunner
User Rank
Iron
Re: no sense at all
erierunner   6/30/2011 4:12:57 PM
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But if CSOP was never service marked or trademarked by Kelso, I would think that Loyal3 would have the ability to begin the process for either one.  Nobody technically owns that phrase or term.  Michael Buffer trademarked Let's Get Ready To Rumble.  I am sure that phrase was used by someone in the past, he was just the first one to take ownership.  Even if the concept is in existence, it's just that....a concept.  Right or wrong, they are technically the smart ones to take ownership.

AskAsa
User Rank
Platinum
Re: Better way to do a CSOP?
AskAsa   6/30/2011 1:23:30 PM
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Nice to see the true inventor get credit

Heinrich Coup-de-Suite
User Rank
Iron
Re: Customer Value Added: Reward or Risk?
Heinrich Coup-de-Suite   6/30/2011 12:44:54 PM
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This reminds me of the debate on private exchanges, newly created unregulated trading platforms where membership is limited.  The free enterprise tradition only stipulates the application of authenticity of representation on the one hand, and caveat emptor on the other.  Which additional protections are needed depend on which flavor of autocracy you prefer.

That said, investment programmes geared toward popular consumption are usually highly structured with regard to the timing of investment and divestment.  This largely prevents market meltdown, but is mainly to head off precipitous divestiture by inexperienced investors who may lack financial discipline. 

The concern about a mini-securities exchange developing on Facebook is understandable, but one might suspect that if you could buy stock by clicking Like on IU, bloggers would be playing a different tune.  FWIW since there's no Un-like button on Facebook, how would you sell your stock?

Wendy Willbanks Wiesner
User Rank
Blogger
Re: Customer Value Added: Reward or Risk?
Wendy Willbanks Wiesner   6/29/2011 6:44:45 PM
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Those companies that perceived there was a lot to lose--monopoly rents--lobbied Congress to eliminate the favorable provisions of the CSOP, thus the DPO.

What was once is possible again;  it takes political support.  Is the time right?

Questions are:  Who needs the CSOP?  Does it provide another tool in the box for investors?  For entreprenuers?  For financial institutions that are hamstrung to lend?

Wendy Willbanks Wiesner
User Rank
Blogger
Re: Customer Value Added: Reward or Risk?
Wendy Willbanks Wiesner   6/29/2011 6:36:03 PM
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After Kelso did the buyout of Valley Nitrogen by its customers--the farmers--pushback from companies that enjoyed monopoly rents and didn't want to give them up.  These companies came from industries with high barriers to entry, that were natural monopolies, or had unique product features that limited competition (perishability, high transportation cost for example).  Thus, they had the luxury of charging commensurately higher prices and being able to deliver a lower quality of product/service.  A recipe for an unsettled customer... 

While captive customers might be unhappy, they can't do anything about it unless they can raise the capital to buy the firm out, or start another one.  The CSOP solved this problem, in that it gave customers the ability to leverage the buyout of the existing firm with pre-tax dollars loaned by a commercial or investment bank.  The prospect of future earnings guaranteed the deal--a pretty good bet given th at the former customers, now owners, were buying from themselves!

The pre-tax dollar aspect made the deal both feasible and attractive for everyone except for those who after the deal was done, could no longer extract more value than they in fact were creating (this is what motivated the customers in the first place--wanting a fair deal). 

The most visible loosely-related idea has been the customer/consumer cooperative.  This model is tough to scale, however, as evidenced by the fact that the year-end distribution check from your power cooperative or mutual insurance company feels like a "bonus" rather than an "investment".  

The CSOP is an investment vehicle; with it, an equity stake can be built and investor upside can be enjoyed.  The beauty in it is that your investment brings to market something that you already want, need, and will consume.  And, your return is paid out in pre-tax earnings--another provision of the CSOP. 

The Direct Public Offering accomplishes the same goal of making it possible to directly invest in something that you wish to, want to, or already consume.  BUT unlike the CSOP, with a DPO a financial institution is not loaning pre-tax dollars nor securing the loan with pre-tax earnings (why a CSOP loan is very attractive to an FI!).  Also, the capital raised in a DPO comes from after-tax dollars put up by individual savers/users who take their returns in after-tax profits. 

Thus, the extraordinary scale and muscle of the CSOP.

 

 

mInvestor
User Rank
Iron
Re: Customer Value Added: Reward or Risk?
mInvestor   6/29/2011 10:14:30 AM
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You are right. What Loyal3 did is not "customer value added". It's not CSOP. CSOP is an interesting idea and has a good original intention. Does anybody know a company really implemented this concept, not a twisted one?

AskAsa
User Rank
Platinum
Re: Horse of a different color
AskAsa   6/29/2011 12:15:58 AM
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Predictable Chaos, What a great way to connect with your customers and resolve a potentially crippling problem. I'm glad it worked out for this small business owner.

icebreaker1975
User Rank
Silver
Thanks!
icebreaker1975   6/28/2011 5:17:08 PM
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Had no idea what a CSOP was or that it existed but thanks to you I am more knowledgable about it and I can share it with my peers.

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