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Sprint Still Hoping to Raise Its Game

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Scott Raynovich
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Re: Unlimited data plans
Scott Raynovich   3/5/2012 11:04:35 PM
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>I'm not sympathetic. If you sell me unlimited then I expect unlimited. Your failure >to plan is not my problem.

 

LOL. That is funny. But how do you really feel?


PredictableChaos
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Platinum
Re: Unlimited data plans
PredictableChaos   3/5/2012 9:03:18 PM
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My sympathy doesn't mean I agree with the way the carriers have managed the hands they were dealt.

I'd ask a couple questions - how much data do you consume in an average month? And How much extra do you want to pay to subsidize your neighbor who takes 30GB every month?

My answers, which a lot of smartphine customers share are - about 2G per month, and zero, nada, zip, nothing.

Completely agree that "unlimited" plans must be renamed if they are now limited.

Noreen Seebacher
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Blogger
Re: Unlimited data plans
Noreen Seebacher   3/5/2012 6:07:45 PM
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I'm not sympathetic. If you sell me unlimited then I expect unlimited. Your failure to plan is not my problem.

PredictableChaos
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Platinum
Unlimited data plans
PredictableChaos   3/5/2012 5:21:04 PM
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I'm actually sympathetic to the carriers on data.

You're right Scott. There are real costs associated with handling the exponential growth in data.  And when "unlimited" plans were first sold, nobody foresaw the levels of data usage that are now becoming common.

Still, the major carriers could have planned a more graceful path to wean consumers from these plans.  Years ago, when they stopped taking new "unlimited" accounts; it would have been honest to admit that "unlimited" would only exist for a limited time.  They could have communicated an end-date that was far enough in the future so people would understand. 

And now that we've reached that date, they could have put the cap at a level that will only effect a small number of the most intense accounts.

 

Scott Raynovich
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Blogger
Re: sprint
Scott Raynovich   3/5/2012 9:47:33 AM
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I'm actually sympathetic to the carriers on data. Unfortunately the way the smartphone market started out, customers were conditioned to be allowed to scarf down whatever they want on their phone. However bandwidth has a cost, spectrum is growing scarce, and all of that equipment needs to be bought in order to supply the onslaught of users.

As a fairly light users of smartphone data, I don't really want to subsidize all of those people who are uploading video clips and reloading facebook all day long. To me it makes sense to have data limits as it will essetnailly ratchet back  superfluos uses of the data (youTube Kitten videos).

Noreen Seebacher
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Blogger
Re: sprint
Noreen Seebacher   3/3/2012 4:07:44 PM
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It's hard to expect people to protect themselves by reading the fine print if corporations do things like change the meaning of basic words. I mean, shouldn't unlimited mean without limits?

AskAsa
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Platinum
sprint
AskAsa   3/3/2012 11:40:55 AM
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Limiting -"unlimited" data is just one more example of the doublespeak and doublethink needed to wrap your head around modern corporate strategies and promotions. We should start a national clarity week.

Value Hiker
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Platinum
Re: Fallout
Value Hiker   3/2/2012 2:28:57 PM
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The top priority of all carriers is to acquire new subscribers. It is clearly shown on their financial statement. They all talked about how many new customers they attracted each quarter. Nobody bother to provide data about how satisfied the existing customers are. Once they locked you down with two years contract, you are nobody - just a cow to be milked.

driven
User Rank
Iron
Re: Fallout
driven   3/2/2012 11:19:07 AM
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Remember how people used to say Bill Gates was the anti-Christ? i'm starting to think it's Google.

Scott Raynovich
User Rank
Blogger
Re: Fallout
Scott Raynovich   3/2/2012 11:09:06 AM
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Maybe Google will buy them. Seems like they want to own everything.

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