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Concur Scores Big Cloud Deal

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AskAsa
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Platinum
Re: Fly the USA with GSA
AskAsa   6/12/2012 11:43:38 AM
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You're right--I just looked it up. President Obama in November called on agencies to use travel sparingly, only when it requires workers to be away from their desks, such as for diplomatic missions and enforcement inspections.

cat tail
User Rank
Platinum
Re: Fly the USA with GSA
cat tail   6/12/2012 11:41:58 AM
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Didn't Obama make some ruling about fed travel last fall?

AskAsa
User Rank
Platinum
Re: Fly the USA with GSA
AskAsa   6/12/2012 11:40:07 AM
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A GSA spokesperson admitted that transactions under the new system may decline as travel budgets are slashed.


Realistically, how much do you think travel will fall? It won't go away completely, but it could impact expectations for Concur.

Tenacious
User Rank
Platinum
Re: Fly the USA with GSA
Tenacious   6/12/2012 11:37:50 AM
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And let me add a third. This could directly affect Concur's bottom line.

A GSA spokesperson admitted that transactions under the new system may decline as travel budgets are slashed.

Tenacious
User Rank
Platinum
Re: Fly the USA with GSA
Tenacious   6/12/2012 11:36:35 AM
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Second:

The new contract was delayed by legal challenges from CWT Sato Travel. The company filed a claim with the U.S. Court of Federal Claims in May 2011 following two protests with the Government Accountability Office. The company argued that GSA's solicitation for the new contract was ambiguous, contained overly restrictive provisions, improperly used Federal Acquisition Regulation policies and exposed contractors to excessive risks.

Although the judge agreed with some of the company's objections, GSA got a waiver to move forward with the contract.

CWT Sato Travel teamed with Northrop Grumman to bid on the new contract but lost to Concur. Combined, they currently serve about 75 percent of federal travelers.

CWT Sato Travel has requested a formal debriefing statement from GSA to understand the basis of the award.

Tenacious
User Rank
Platinum
Re: Fly the USA with GSA
Tenacious   6/12/2012 11:35:46 AM
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Couple of things.

First:

Federal employees have frequently griped about their current travel booking systems. Customer satisfaction ratings in 2010 for the current systems ranged from 49.5 on a scale of zero to 100 for GovTrip, operated by Northrop Grumman Mission Systems, to 51.5 for E2 Solutions, operated by CWT Sato Travel. FedTraveler, from HP Enterprise Services LLC, scored 50.7.

mInvestor
User Rank
Iron
Re: Fly the USA with GSA
mInvestor   6/11/2012 7:34:11 PM
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Yes, I'd think the cost is too high. Also this kind of service hasn't been widely adopted yet. Can anyone tell me one of Concur's well known customers?

I really wonder why GSA is adopting this service and technology so quick.

 

cat tail
User Rank
Platinum
Re: Fly the USA with GSA
cat tail   6/11/2012 11:15:26 AM
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I like what Concur is doing, although I question the necessity of the GSA to spend so much for its services. Awful lot of travel expenses if you ask me.

Drivewaygirl
User Rank
Platinum
Re: Fly the USA with GSA
Drivewaygirl   6/11/2012 11:05:03 AM
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Rob Peter to pay Paul. At least it's not a loss.

Dex
User Rank
Iron
Re: Fly the USA with GSA
Dex   6/11/2012 10:55:23 AM
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That's funny @Askasa. So net gain zero?

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