You're not alone
chapAnjou
3/26/2012 7:29:13 PM
Noreen, sorry to hear about this frustrating situation. Unfortunately, as you've pointed out in your article, you're not alone and, until apple takes some responsibility and admits there's a problem across almost all of its devices, this is going to be more and more common.
On a side/partially related-note, I was cleaning my desk out and found an iPod that had bricked on me about 3 yrs ago. I just threw it in the trash...how disposable is our technology becoming? Is it possible that tech companies recognize the inevitable "I need the next, newest thing" consumer sentiment and they're making cheaper devices as a result?
Re: Call me cautious
Macbrewer
3/26/2012 5:09:36 PM
No Noreen, this is not Windoze land. You cannot 'roll it back'.
What you can do though, if you would BOTHER to check is start over. Set it up as iOS 4 device, upgrade to where you were before the update.
You probabaly don't remember this, but before you upgrade the device you are WARNED that you are not backed up, if in fact you are not backed up!
Go to iTunes. That is where your backup is!
Or, go to the genius bar where they will do ALL OF THIS for you. No other company does this.
What are you referring to with the '9 seconds to update' nonsense??? This only happens in Windoze. I know, it happened to me when trying to use a Windoze computer the other day for a presentation, the stupid think DECIDED, on it's own to update itself. We all know what a horrible mess of viruses and malware Windows is, but still, you SHOULD HAVE A CHOICE.
I have used MANY MANY different computer and phone systems. There is NO WAY that this is true about iPHONE Or ANY APPLE DEVICE. There is NO WAY that it updates on it's own, regardless of how 'fat fingered' you obviously are.
Re: Call me cautious
Macbrewer
3/26/2012 5:04:51 PM
Noreen says, "Well, an update. My daughter's phone was so buggy that Apple replaced it, even though it was technically out of warranty."
So, are you going to whine about this then, like the rest of your ill-informed article? And, has any other company ever offered you warranty service which you have not paid for on an EXPENSIVE product which is not, you know, in warranty?
Re: Call me cautious
Tenacious
3/26/2012 10:56:30 AM
There is apparently something to the saying about the squeeky wheel, @Noreen!
Well, an update. My daughter's phone was so buggy that Apple replaced it, even though it was technically out of warranty.
Re: Call me cautious
mInvestor
3/25/2012 7:50:44 PM
Yes, we shall be cautious whenever we do a software update. The software update is not a easy task. Years ago, software update is a paid service. Now most consumer devices provide free software update. Having been in software industry so many years, I've never seen any well known companies, which never failed once on software update. They might have succeeded 99% of their update, but they all failed once or twice for sure. Call it a flaw in this industry or even in our human beings.
And I can see the reason that you have to update your iPhone. You can image how difficult will be if there are multiple versions of software out there for Apple service teams. Especially customers can use iPhone for so many different purposes.
I am not saying this is not an Apple product problem. It is, and they shall fix it.
So True
remitch
3/25/2012 1:02:38 PM
I switched from my BB because it was getting old and because everyone reaved about the I Phone, but I find it to be clumsy, and always moving me to places I don't want to go. The touch screen is annoying when you are on the web trying to navigate. Touch the screen and it wants to copy or define whatever you are reading. I don't know if the camera makes up for all of the trouble. I wish that the market would bring on a great competitor.
Good to know. If a client asks, I'll now know the answer for sure. Most of the time, it's not an issue. Most folks I know don't even bother. They just wait for the next device to be released.
No, you can't roll it back
Kind of a tech question here but can't you rollback? How hard is the process?
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