Re: Professional PR Firm
tokyogai
6/26/2012 9:21:54 AM
Agreed. It is hard top avoid the stink.
I am sure there have been some spitballs thrown at the firm. Not a fun thing in our business to admit you stunk it up...
Re: Professional PR Firm
yalanand
6/23/2012 1:35:11 AM
After all, our reputation is at stake just as much as our clients, no?
@Michael, do you think reputation of PR firm will take hit for the mistake of its customers ?
Re: Professional PR Firm
yalanand
6/23/2012 1:23:20 AM
Its easy to say honesty is the best policy but im sure a lot of companies would never want to be be 100% honest.
@Telecomfreq, I agree with you. But then companies should realise that being honest is the best policy to attract customers. Many customer prefer those companies who are honest in their dealings.
Re: Re : Our Portfolios' Sorry States of Affairs
yalanand
6/23/2012 1:14:03 AM
I am so amazed at how many people think social media fixes things; it merely facilitates.
@Michael, I totally agree with your point. Social media just facilitates things. But I am not sure why companies think social media is the solution to all the problems they face. I think companies will slowly learn that social media has too some limitation.
Welcome to our world!
If I could count the number of times that clients and media each said they reported or spoke the truth--but ended up saying things differently than they really happened--I would be a rich man.
An opinion is like a nose--everyone has one, some just honk louder than others. Sometimes it's a matter of speaking the truth so people form opinions. Sometimes it's a matter of speaking your truth louder than someone else's voice. In our line of work, this is a common debate--no matter what the real truth is.
Some media outlets choose to hear the louder voice; some like to hear all sides of a story. It gets messy when people start saying "no comment" and don't let their truth come out. I can point to several crisis situations where the truth--the real one--came too late, thereby giving the other parties involved more credibility.
Does this make sense? If you wish, I can bring it back to home if you want to talk about your own company or another situation. Your call. Tweet me at @shmaraksmpr if you're up to it.
Did Groucho ever get in PR? He knows how to act, so I guess that's part of the game.
Groucho Marx agrees with this thread -
The secret of life is honesty and fair dealing. If you can fake that, you've got it made.
PC
Re: Professional PR Firm
TelecomFreq
6/21/2012 1:30:47 PM
Michael,
If someone is seeing opinion as truth, do you think that is more offten a case of them chosing to see it that way or the opinion being "spun" as truth in the media?
Re: Professional PR Firm
TelecomFreq
6/21/2012 1:29:11 PM
PC,
It might not be healthy, but it can sure be tasty. and it does come down to choice, the truth about the nutriion or lack their off is right on the menue.
But at the end of the day, it might just be easier to look past truth, even if right there in front of you to see.
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